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QSR Magazine > Information for the quick-service restaurant and fast-casual restaurant industry
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Complete Collection of Operations Articles
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  • Hot Spot Turning your operation into a social hub can boost employee morale and give you word-of-mouth advertising. Issue # 138
  • A Fair Trade Bartering gains momentum as economy sags and businesses seek ways to retain cash. Issue # 138
  • The Morale Boost Better customer service starts with happier, more accountable employees. Issue # 137
  • The Key to Loyalty Retail rewards programs are gaining in popularity, but the quick-serve industry hasn’t quite figured them out. Issue # 137
  • Peace of Mind Keeping quick-serve locations safe and secure requires the right mix of cutting-edge technology and basic attention to detail. Issue # 135
  • Pint-Sized Power Before rolling out a kids’ meal program, make sure price, choice, and marketing are all handled right. Issue # 135
  • Catering to Change Consumers are socializing at home more than in previous years, and quick serves can benefit from meeting them there. Issue # 134
  • Finding the Balance Increasing menu prices remains the easiest way for quick serves to recoup losses in a sagging economy but risks customer loyalty. Issue # 134
  • Vetting E-Verify Quick-serve operators should delay using the work-eligibility technology E-Verify until federally mandated. Issue # 133
  • Back Talk Social-media networks provide quick-serves an opportunity to hear from their customers—and give them what they want. Issue # 133
  • Labeling the Future New legislation will require nutritional labeling on chain menuboards. But is it feasible? Issue # 132
  • Burn Notice Assuring your operation is protected from fires can rescue your business from potential accidents. Issue # 132
  • Stability Control Making sure your supply chain is stable during shaky economic times is crucial to your operations’ success. Issue # 131
  • The Credit Thaw Companies looking to grow during the recession were running into a frozen credit market, but that might finally be changing. Issue # 131
  • The Case for an Intern As the economy sours, college interns are a cheap source of labor and brand enthusiasm. Issue # 130
  • Free for All A wealth of new free food promotions seems to be paying big dividends for quick-serve operators. Issue # 130
  • Streamlined Schedules New technologies can take the pain out of scheduling your employees’ shifts. Issue # 129
  • Recall Ready It’s becoming easier for operators to accomplish the challenging but essential task of staying on top of food recalls. Issue # 129
  • Minority Report Many of today’s franchises are attracting Hispanic operators in large numbers. Issue # 128
  • The Price of Credit Weighing the costs of credit card processing fees against the business you might lose by accepting only cash. Issue # 128

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