InMoment is a cloud-based customer experience (CX) optimization platform that gives companies the ability to listen to and engage with their customers to improve business results through better experiences. Through its Experience Hub, InMoment provides Voice of Customer (VoC), Social Reviews and Advocacy and Employee Engagement technology as well as strategic guidance and tactical instruction support and services to 350 brands across 25 industries in 128 countries. The company is the leading VoC vendor for the food services, retail, and contact center industries, with deep domain expertise in BtoB, healthcare, hospitality and numerous others.
InMoment helps retail clients build brand loyalty by being the brand that shoppers stick with by maximize customer lifetime value and connecting more customers with the products they want by helping clients understand the customer experience at every touchpoint.
315 Lemay Ferry Rd | St. Louis, MO 63139
Interviewing Service of America
15400 Sherman Way | Van Nuys, CA 91406
Market Force Information
248 Centennial Pkwy, Ste 150 | Louisville, CO 80027
310 East 4500 South #450 | Salt Lake City, UT 84107
310 E. 4500 S. STE 450 | Salt Lake City, UT 84107
On The Spot Systems, Inc.
300 Washington Street 1 Gateway Center, Suite 303 | Newton, MA 02458
260 Madison Avenue, 8th Floor | New York, NY 10016
Questar delivers custom Customer Experience Management programs designed to support each client’s unique brand experience and business requirements. Our goal is to help our clients demonstrate measureable improvement in customer satisfaction and loyalty and drive increased sales results.
Since 1974, RitterAssociates has delivered accurate, quantitative, and actionable customer measurement data that enable our clients to maximize their return on investment and gain a competitive advantage in the marketplace. RitterAssociates is one of the fastest growing firms that deliver customer experience and customer satisfaction measurement data in the United States.